Packing and freight

Cost effective and safe delivery

Due to the weight limit set by most couriers in Australia, our grills must be packed on wood pallets as they are too heavy to be lifted by a single driver.

To ship to your house, a tailgate truck would need to be used which greatly increases the freight cost.  Your new grill may also be left on your driveway, exposed to the rain and the possibility of theft.

For these reasons, the safest and most effective option is to deliver your grill to your closest freight depot for you to pick up. 

If you are located close to one of our warehouse, you may also pick up your order.  Please see below for more information.

Big Post Delivery

Delivery option 1: depot pickup

Our partnership with Big Post gives us the ability to ship your grill to your nearest freight depot.

In most cases, the nearest depot to you is less than a 30 minute drive.

After placing your order, Big Post will notify you of the depot location, estimated arrival time and then notification once ready for collection.

Delivery option 2: warehouse pickup

Alternatively, you can pick up your grill directly from our warehouse.

As this reduces our packing and admin costs, we will add in an extra bag of wood pellets to your order for free.

Please note that online orders will be available for collection from the following business day.

Please wait for notification before attempting collection.


Z Grills box sizes

A typical order consists of a Z Grills Wood Pellet Smoker Grill, Grill Guru Bundle and a bag of wood pellets.

These will be sent out on a small wood pallet to ensure they arrives safely at the depot. You can just leave the wooden pallet at the depot.

Please review the box dimensions and photos below. The boxes can fit in most standard cars.

The grill boxes are heavy and required two people to lift, but the friendly staff at the freight depot will be able to assist you to lift into your car.

Z Grills 450A dimensions

zGrills packaging diagram v2-450A
Z Grill 700E Box

Z Grills 700E dimensions

zGrills packaging diagram v2-450A
Z Grill 450A Box